|
I quickly received a cradle back from Audiovox (probably the same unit that I sent to them, but I didn't note the serial number). The person I spoke with couldn't A) confirm that their testing included the AUDIO OUT receptacle, and B) explain how it is that my potentially flawed radio works fine when using other cradles. The radio still received power, and the radio received a signal from the antenna, and the audio cable worked when tested with other devices.
Right off the bat, I received a lecture that they wouldn't continue to send me new components since their testing showed that the item worked. I was holding off on reviewing this product until I received this second replacement, thinking that I will ultimately receive a unit that I'm happy with. I was told that my radio could be the problem and that any future returns should include my radio in order to fully test the problem.
This item worked well for a couple of weeks before the AUDIO OUT receptacle stopped producing a signal. I sent the entire kit back to Audiovox and after waiting for a couple of weeks, I called to ask about the status. After this recent customer service experience, I wish I hadn't made this purchase.
I returned the cradle to Audiovox since the source of the problem is apparently the AUDIO OUT receptacle on that component. Once again, the radio received power and a good signal, but no AUDIO OUT signal was produced from the cradle.
Makes it so easy to use my satellite radio in my home. Love this accessory.
By the way great seller, quick ship. On the down side, it doesn't work when it is raining. This was a good purchase, it works great. The antena works indors, just make sure is facing a south window.
All I ask is that you get what you ask for at the price and the time you're told and they do a great job.
Other than that not a whole lot to say about this unit, lol. also the antennae is weatherproof. I ordered this unit for my xpress rc and it does what its supposed to. It comes with everything needed to get this unit hooked up to your home stereo (except a remote which I understand b/c the xm units come with a remote) very somple to hook up and it sounds great once everything gets hooked up.
|
